Mercedes-Benz made Microsoft 365 Copilot available across the group, giving employees in administrative and production-related areas global access to the generative AI assistant as part of its broader digital workplace push.
The carmaker said the company-wide rollout sat within its strategic partnership with Microsoft and ranked among the largest and most wide-ranging AI deployments in European industry.
Rather than limiting AI to a handful of teams, Mercedes-Benz aimed to bake it into everyday work, from knowledge tasks and decision support to operational processes.
“We’re democratising AI across the entire group. Together with Microsoft, we’re bringing powerful and secure AI directly into the hands of our teams. This gives us greater speed, efficiency and freedom to innovate,” said Mercedes-Benz Group AG chief information officer Katrin Lehmann.
Mercedes-Benz said Copilot had been used in selected areas since 2024, embedded in Office tools to summarise information, support routine tasks, and help draft reports and decision documents under defined security and governance standards.
The group said weekly AI usage among employees ran at about 50%, more than double the level a year earlier, supported by training programmes, role-specific qualification initiatives and a risk-based governance framework for responsible use.
