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BYD offers 1,200+ Aussie buyers refunds after build-year blunder

tiencars by tiencars
11/07/2026
in Offbeat
BYD offers 1,200+ Aussie buyers refunds after build-year blunder
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More than 1,200 Australians bought BYDs described in their paperwork as 2026 models.

The cars were actually built in 2025 — correctly built, but wrongly labelled, after someone recorded the date each vehicle left the factory instead of its actual manufacture date.

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According to the ABC, Australia’s national public broadcaster, the error affected 1,265 buyers nationwide.

Nothing about the vehicles themselves was wrong: same specifications, same safety features, same performance. Only the description on the sales paperwork was incorrect.

BYD Australia spokesman Paul Ellis told the ABC there was “no deceit” involved.

The company has offered every affected customer a full refund, with the option to buy another BYD instead. It’s not yet clear how many customers have taken up the offer.

One buyer said he only learned of the mix-up weeks after taking delivery, when BYD called to explain.

He’s happy with the car but worries that its 2025 build date could hurt its resale value.

Under Australian Consumer Law, products must match their description when sold. The Australian Competition and Consumer Commission has not ruled on this case.

Tags: ABC reportBYD Australia blundercustomers got 2025 cars instead of 2026 onesfull refundsresale value and insurance concernswarning from Australian Competition and Consumer Commissionwrong car build dates
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