Neta distributor Intro Synergy Sdn Bhd says it has the technical capability to maintain adequate spare-parts supplies throughout each vehicle’s lifecycle.
Where parts become unavailable under normal terms and conditions, the distributor pledges to buy back affected vehicles.
In addition, Intro Synergy announced a shift from its traditional dealership network to a direct-to-consumer model. The move, designed to reduce costs and bolster competitiveness, will see an expanded digital sales platform, though no timeline has been specified.
It also dismissed reports that its principal, Hozon New Energy Automobile Co., is facing bankruptcy. A debt-recovery petition filed by a creditor reflected routine legal proceedings rather than insolvency, it said.
Hozon Auto will contest the claim in court, and local operations — including vehicle deliveries, after-sales support and spare-parts distribution — remain fully operational.
As part of measures to bolster public confidence, Intro Synergy said all service centres would continue normal operation and existing warranties would be honoured in full.
The local assembly of Neta models may yet happen. Initially, the local assembly was supposed to be outsourced to NexV Manufacturing — a joint venture majority-owned by Careplus Group with Go Auto.
The plant in Rembau, Negri Sembilan is still under construction and is expected to be ready by the end of this year. It’s not counting on just Neta to earn its keep, if local assembly of this brand does proceed at a later stage.
NexV Manufacturing is positioning itself as a contract assembler. Once completed, the facility will be able to assemble up to 30,000 passenger vehicles, 10,000 light commercial vans and pickups, and 1,000 buses or trucks annually. It has already secured Dongfeng as a customer.
